Effective Date: August 18, 2026
“Customer Data” means all data, content, credentials, and tokens that you or your end users submit to the Services or that we process on your behalf, including data that passes through our proxy from third-party APIs. “End User” means an individual or organization that authorizes a connection through your BundleUp integration. “Third-Party Service” means any API, platform, or application that is not operated by us and that you connect to or access through the Services. “Workspace” means the account container in which your projects, connections, members, and billing settings live.
BundleUp provides a unified API and integration platform that lets you connect your application to many third-party services through a single interface. The Services include connection and credential management, hosted OAuth flows and token refresh, request proxying with retries and error normalization, webhook handling, usage metering, and observability tooling such as request logs and metrics, together with the SDKs and documentation we publish to support them.
We are continuously developing the Services, and we may add, modify, deprecate, or discontinue features at any time. Where a change would materially reduce the core functionality of a paid plan, we will make reasonable efforts to notify you in advance through the dashboard or by email so that you can adapt or cancel.
You must be at least eighteen years old and legally capable of entering into a contract to use the Services. When you register, you agree to provide accurate and complete information and to keep it current, including a valid billing contact and email address that we can use for notices.
You are responsible for safeguarding your account credentials, API keys, signing secrets, and any other authentication material issued to you, and for all activity that occurs under your account, whether or not you authorized it. You must notify us promptly at support@bundleup.io if you believe your credentials have been compromised, and you should rotate the affected keys from the dashboard immediately. If you invite other members into your workspace, you are responsible for their use of the Services and for the permissions you grant them.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree that you will not use the Services to violate any applicable law or regulation; to infringe the intellectual property, privacy, or other rights of any person; to transmit malware or otherwise interfere with the integrity or performance of the Services; or to engage in any activity that creates a security, legal, or reputational risk for us or for our infrastructure providers.
You further agree that you will not attempt to circumvent rate limits, quotas, usage metering, or other technical safeguards; will not probe, scan, or test the vulnerability of the Services without our prior written consent; will not reverse engineer, decompile, or attempt to derive the source code of any non-open-source portion of the Services except to the extent that this restriction is prohibited by applicable law; will not resell, sublicense, or provide the Services to third parties as a competing integration platform; and will not use the Services to build a substantially similar or competing product.
You are solely responsible for confirming that you have the right to access every Third-Party Service you connect, that your use complies with that provider’s terms and developer policies, and that you have obtained all consents required from your End Users for the data you process through us.
As between you and BundleUp, you retain all right, title, and interest in Customer Data. You grant us a limited, non-exclusive, worldwide license to host, store, transmit, encrypt, and otherwise process Customer Data solely as necessary to provide, secure, support, and bill for the Services, and to comply with our legal obligations. We do not sell Customer Data, and we do not use it to train machine learning models or for advertising.
With respect to personal data contained in Customer Data, you act as the controller and we act as the processor. Our processing is described in our Privacy Policy, which is incorporated into these Terms by reference. If you require a data processing addendum with standard contractual clauses, contact us at support@bundleup.io and we will make one available.
You represent and warrant that you have provided all notices and obtained all rights, consents, and permissions necessary for us to process Customer Data as contemplated by these Terms. You are responsible for the accuracy and legality of Customer Data and for not submitting categories of data the Services are not designed to handle, such as protected health information or payment card data, unless we have agreed in writing to receive them.
The Services are designed to interoperate with Third-Party Services, but we do not operate or control them. We do not guarantee that any Third-Party Service will remain available, that its API will remain stable, or that a given integration will continue to function if the provider changes its interface, pricing, rate limits, or policies. Your use of a Third-Party Service is governed by the agreement between you and that provider, and we are not responsible for its acts, omissions, outages, data loss, or termination of your access. If a provider requires us to disable an integration, we may do so without liability to you.
The Services are offered on Free, Pro, and Enterprise plans. The features, included usage, and pricing for each plan are described on our website and in the dashboard, and they may change over time. Usage is measured by metrics such as the number of active connections and the number of API requests proxied through the platform, as reported by our metering systems, which are the authoritative record for billing purposes.
Paid plans are billed in advance on a recurring basis, and usage in excess of your plan’s included allowance is billed automatically in arrears at the rates then in effect. Payments are processed by Stripe, and by providing a payment method you authorize us and our payment processor to charge it for all amounts due. All fees are stated in U.S. dollars, are exclusive of taxes, and are non-refundable except where required by law or expressly stated otherwise. You are responsible for any sales, use, VAT, or similar taxes other than taxes on our income.
You are responsible for monitoring your own usage and for configuring any limits or alerts available to you, and we are not liable for unexpected charges that result from your own traffic, misconfiguration, retries, or compromised credentials. If an invoice is not paid when due, we may suspend the Services after notice to you. We will give at least thirty days’ notice before a price increase takes effect for your plan, and your continued use after that date constitutes acceptance of the new pricing. You may cancel or downgrade at any time from the dashboard, and the change takes effect at the end of your current billing period.
We may make features available that are labeled beta, preview, experimental, or early access. These features are provided for evaluation only, are excluded from any availability or support commitment, may change or be withdrawn at any time, and are provided without warranty of any kind. You should not rely on a beta feature in production, and our liability arising from your use of one is limited to the maximum extent permitted by law.
If you send us suggestions, feature requests, bug reports, or other feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback into our products without restriction, attribution, or compensation. Feedback is provided voluntarily and is not treated as your confidential information.
BundleUp and its licensors own all right, title, and interest in the Services, including the platform software, APIs, dashboards, documentation, trademarks, and all improvements to them. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes and to use our SDKs in your own applications in accordance with their respective licenses. No rights are granted other than those expressly stated here, and all rights not granted are reserved.
You may identify BundleUp as a service provider in your own materials, and we may identify you as a customer by name and logo on our website and in marketing materials unless you tell us in writing that you prefer we do not.
Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential. The receiving party will protect that information with at least the same care it uses for its own confidential information, will not disclose it to third parties except to employees, contractors, and service providers who are bound by similar obligations, and will use it only to perform under these Terms.
We treat your credentials, tokens, and integration data as confidential and will not access them except to operate and secure the Services, to investigate abuse or a suspected security incident, to provide support that you have requested, or to comply with a valid legal obligation. These obligations do not apply to information that is or becomes public through no fault of the receiving party, that was already lawfully known to it, or that it independently develops.
We aim to keep the Services available continuously, but we do not commit to a specific uptime level except under a separate written agreement. Scheduled maintenance, emergency maintenance, provider outages, and events outside our control may interrupt the Services. Support for Free and Pro plans is provided by email on a commercially reasonable efforts basis; Enterprise customers may receive additional commitments under a separate order form or service level agreement, which will control in the event of a conflict with this section.
You may stop using the Services and close your account at any time from the dashboard. We may suspend or terminate your access, in whole or in part, if you materially breach these Terms, if your account is used in a way that creates a security, legal, or operational risk to us or to other customers, if your fees remain unpaid after notice, or if we are required to do so by law or by an infrastructure or integration provider. Where circumstances allow, we will notify you first and give you a reasonable opportunity to cure.
On termination, your license to use the Services ends immediately and any fees accrued through the termination date become due. We will make Customer Data available for export for thirty days following termination, after which it may be permanently deleted from our production systems in accordance with our retention practices and removed from backups on our ordinary backup cycle. Sections concerning Customer Data ownership, feedback, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, and general terms survive termination.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, that request routing will always succeed, that data will never be lost, or that the Services will meet your requirements. You use the Services at your own risk and are responsible for maintaining your own backups and fallback paths for any workflow where failure would cause you harm.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. Our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of one hundred U.S. dollars or the total amount you paid us for the Services in the twelve months immediately preceding the event giving rise to the claim.
These limitations apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence. They do not limit your obligation to pay fees due or either party’s indemnification obligations.
You agree to defend, indemnify, and hold harmless OneClick Lab, LLC and its officers, members, employees, and agents from and against any claim, demand, loss, liability, or expense, including reasonable attorneys’ fees, arising out of or relating to your use of the Services, the integrations and applications you build with them, Customer Data and the rights or consents required to process it, or your violation of these Terms, applicable law, or any Third-Party Service’s terms. We will notify you of any such claim, give you control of the defense with counsel of your choosing, and cooperate reasonably at your expense; you may not settle a claim in a way that imposes an obligation on us without our written consent.
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, without regard to its conflict of law principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods. You and BundleUp agree that the state and federal courts located in Delaware have exclusive jurisdiction over any such dispute, and each party consents to personal jurisdiction and venue in those courts and waives any objection based on inconvenient forum. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive United States sanctions, and that you are not listed on any United States government restricted-party list. You agree to comply with all applicable export control and sanctions laws in your use of the Services and not to make the Services available to any person or entity in violation of them.
We may update these Terms from time to time. When we make material changes, we will update the effective date above and notify you through the dashboard or by email at least thirty days before the changes take effect, unless a shorter period is required for legal or security reasons. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms; if you do not agree, you should stop using the Services and close your account before that date.
Neither party is liable for any delay or failure to perform, other than a payment obligation, caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government action, internet or infrastructure provider failures, and denial of service attacks. You may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all of your assets; we may assign these Terms freely, and any attempted assignment in violation of this section is void.
These Terms, together with the Privacy Policy and any order form or addendum we sign with you, are the entire agreement between the parties regarding the Services and supersede all prior discussions and agreements on the subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force. A party’s failure to enforce a provision is not a waiver of its right to do so later. The parties are independent contractors, and these Terms create no partnership, agency, employment, or joint venture relationship. There are no third-party beneficiaries. Notices to you may be sent to the email address on your account or posted in the dashboard, and notices to us must be sent to support@bundleup.io.
If you have questions about these Terms, please contact us.
OneClick Lab, LLC
Email: support@bundleup.io
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