Zendesk
A customer service platform for managing support tickets and help center content.
https://{subdomain}.zendesk.com/api
https://{subdomain}.zendesk.com/api/mcp Proxy
const bundleup = new BundleUp('Zw7Lt7...');
const proxy = bundleup.proxy('conn_abc123');
const response = await proxy.get('/[...]'); MCP
import { Agent, run, hostedMcpTool } from '@openai/agents';
const bundleup = new BundleUp('Zw7Lt7...');
const { url, token } = bundleup.mcp('conn_abc123').hosted();
const agent = new Agent({
name: 'Assistant',
tools: [
hostedMcpTool({
serverLabel: 'zendesk',
serverUrl: url,
authorization: token
})
],
}); Unified API
const bundleup = new BundleUp('Zw7Lt7...');
const unify = bundleup.unify('conn_abc123');
const response = await unify.me();Unified API Endpoints
/me
Retrieve the Zendesk account this connection is authenticated as.
/helpdesk/tickets
Retrieve a list of tickets from Zendesk.
/helpdesk/tickets/{id}
Retrieve a single ticket from Zendesk by ID.
Edge Cases & Special Considerations
- Subdomain Required: You must provide your Zendesk subdomain (e.g.,
your-companyforyour-company.zendesk.com) during setup.